So an update on the AT&T U-Verse situation. Today I gave them a call at around 8.30 in the morning and was transferred to a very helpful lady who just happened to be working with both AT&T U-Verse and AT&T! Apparently a cancellation order had been placed for my internet on the 15th, somehow. Don’t know how that happened… perhaps it happens automatically if they detect the presence of an AT&T HSI account? The AT&T service rep didn’t know how that happened, either.
Anyways, so it was confirmed that my AT&T HSI account would be cancelled on the 15th, and that my TV was installed on that day. The lady also scheduled my internet installation for that day so that I wouldn’t have to pay an installation fee on another day. So if all goes to plan, I will be getting my TV+Internet through U-Verse on Thursday, and have my old AT&T account cancelled (that will have a rebate check of about $18 worth of credit from the previous snafu).
Oh, did I mention that I’m going to be getting 12mbps for $45. That’s the price I was paying for 6mbps DSL earlier. Hopefully cable will stand up to DSL. Oh, I’m also going to be getting a $100 rebate card in addition to the $200 I’m supposed to receive for applying online. So hopefully I should be getting about $300 back and will have Internet and TV all ready to go this weekend. That rebate check will also help me with my expenses for my new computer.
Yay for good news!